What we help with

The disputes Portia is built around.

Whatever your situation, Portia works the same way: it helps you find the legal foundation your case may rest on, checks what your evidence supports, and helps you structure it the way a court expects. That method is the same for every dispute below. What changes is the shape of the problem you're starting from.

The situations

The five situations.

Money you're owed

This is you if

you did work that hasn't been paid for, supplied goods or services and the invoice has gone unanswered, lent money that hasn't come back, or you're owed a deposit or a refund and can't get it returned. It might be a few hundred pounds or a few thousand; the problem is the same, you're out of pocket and the other side has gone quiet.

How Portia helps

it helps you work out what a claim to recover money like this usually turns on, whether it's a straightforward debt or a broader claim, and what each version would need you to show. Then it checks your own documents, the agreement, the invoices, the messages, against that, so you can see which parts are well supported and where the gaps are, before you commit to anything.

A contract that's gone wrong

This is you if

you had an agreement, written or not, and the other side didn't do what they promised, did it badly, or you only agreed because of something they told you that turned out not to be true. A service that was never finished, work that fell short, a deal you were misled into.

How Portia helps

it helps you identify the basis a claim like this might rest on, what the agreement required, what went wrong, and what it cost you, and works through what each of those would need in evidence. It draws only on the documents you provide, so what you end up with reflects your actual case, not a template.

A problem with something you bought

This is you if

you bought goods, a service, or digital content as a consumer, and it was faulty, not as described, not fit for what you needed, or never delivered, and the trader won't put it right.

How Portia helps

it helps you work through the kind of claim a consumer in your position may have, and what it would need to establish, then checks your evidence, the order, the correspondence, the fault, against it. It keeps you on the consumer footing that applies to you, rather than treating it as an ordinary commercial dispute.

A dispute where you rent

This is you if

you're renting your home and your deposit wasn't protected the way it should have been, or your landlord won't carry out repairs the property needs.

How Portia helps

it helps you understand what a claim like yours usually turns on and what a court would expect to see, and checks it against your tenancy documents, your correspondence with the landlord, and the evidence of the problem. It stays on the tenant's side of the dispute, the position you're actually in.

Damage, property, or your land

This is you if

someone damaged your property, came onto your land without permission, is interfering with your use of it, or is holding onto something that belongs to you and won't return it.

How Portia helps

it helps you work out which kind of claim fits what happened, and what each would need you to show, then checks your evidence against it. Because these situations can look similar but rest on different foundations, the value is often in getting the foundation right before anything is drafted.

A judgment against you

If a judgment has already been entered against you.

This one is different, and more urgent. If a judgment has been entered against you, often because a deadline was missed or a claim form went unanswered, it may be possible to apply to have it set aside, so the case can actually be heard rather than decided by default. There are rules about when this is possible and how quickly you need to act.

Portia helps you understand what an application like this involves and what it needs to set out, and helps you structure it from your own documents. It won't tell you whether your application will succeed, but it will help you put it in a form a court can properly consider, which for someone facing a default judgment with no idea where to start is often the difference between responding and freezing.

Where Portia stops

What this doesn't cover.

Portia is built around a set of common civil disputes, not the whole of the law. If your situation isn't one of the above, it may not be something Portia can help you structure yet. The way it breaks each situation down reflects a careful, common approach, not the last word, and it is being reviewed and strengthened over time. And some matters, anything urgent, high in value, or legally complex, are better handled with a solicitor, and Portia will always say so rather than pretend otherwise. Knowing where a tool stops is part of using it well.

If your situation is one of these, Portia can help you build it properly, from the ground up.

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